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Privacy Policy

Privacy Policy for Scio

Introduction

Welcome to Scio ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.scio.co.za (the "Site"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

2.1 Personal Information We may collect personal information that you voluntarily provide to us when you register on the Site, place an order, subscribe to our newsletter, fill out a form, or use certain other features of the Site. This information may include:

  • Name

  • Phone number

2.2 Non-Personal Information We may also collect non-personal information about you automatically when you interact with our Site. This information may include:

  • IP address

  • Browser type

  • Operating system

  • Access times

  • Referring website addresses

3. Use of Information

We may use the information we collect from you in the following ways:

  • To personalise your experience on the Site

  • To improve our website and services

  • To process transactions

  • To send periodic emails regarding your order or other products and services

  • To follow up with you after correspondence (live chat, email, or phone inquiries)

4. Sharing of Information

We do not sell, trade, or otherwise transfer to outside parties your personal information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

6. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

7. Cookies

The Site may use "cookies" to enhance your experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent.

8. Your Rights

You have the right to access, correct, or delete your personal information that we hold. If you wish to exercise any of these rights, please contact us at [email address].

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

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